Privacy Policy

Overview:

This site is controlled from an office in the United States of America. Persons who choose to access this site from other countries, do so understanding that this site may not be in full compliance with their local laws.

Having said that, it is our intent to protect users’ privacy to the best of our ability, including practicing all requirements of General Date Protection Regulation (GDPR).

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This Privacy Policy describes how we collect, use, and process your personal data. ‘Personally Identifiable Information’ (PII), as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information might we collect from the people that visit our blog, website or app?

We only collect the minimum required information necessary to serve you for the purpose you requested. This includes:

First names and e-mail addresses of visitors who express interest in staying in touch with this Site via our mailing list; post a public comment; contact this site; access restricted content or comment on posts within this site.

Billing information including full name, address, phone number, credit card information so that we can process payment for goods and services purchased.

Photos or videos as related to specific topics, events, or promotions.

Please note that the information you provide is voluntary, and by providing it, you are giving us consent to collect, use, and process this Personal Data.

You may opt-out (unsubscribe) to some or all mailings at any time. You may also request to have your data deleted at any time by contacting us at ddoyon@donnadoyon.com.

How do we collect information?

We collect information using forms on website pages or posts, marketing pages or sales pages. We use a Facebook Pixel to track conversions from Facebook ads so that we can optimize our marketing efforts.

We collect information from you when you register on our site; subscribe to a newsletter; respond to a survey; or enter information on our site.

We collect information when you request PDFs, printable items, or other products.

We collect information when you provide us with feedback on our products or services.

Your information is stored with our third-party e-mail marketing provider (ConvertKit at the time of this update), or one of our payment processing providers (Stripe, PayPal or Square Up).

You can read their Privacy Policies here:
ConvertKit
Leadpages
Paypal
ProductDyno
Square Up
Stripe

How/why do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features, in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings you are most interested in.
• To improve our website to better serve you.
• To allow us to better respond to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To process your purchase transactions.
• To ask for ratings and reviews of services or products.
• To run social media advertisements and/or create “look-alike” audiences for marketing purposes
• To follow up after correspondence (live chat, email or phone inquiries)

How do you control your information once you’ve provided it?

1. At the bottom of every e-mail you receive is a link that allows you to automatically unsubscribe from future communication. Please note, some e-mails will have two or more unsubscribe options. This allows you to choose to continue to receive communication regarding purchased products or services, while removing you from the general e-mail and marketing list. You may always choose the unsubscribe option that removes you ALL future communication.
2. For purchased subscriptions or memberships, use the dashboard related to that service to cancel your participation.
3. To have your data deleted, please e-mail your request to ddoyon@donnadoyon.com.
4. If you have a question, concern, or objection to how your data is being used or handled, please e-mail ddoyon@donnadoyon.com

How do we secure your information?

We do not use vulnerability scanning and/or scanning to PCI standards on this site, because we do not collect information beyond first name and e-mail address here.
We use Wordfence Security to perform anti-virus, firewall, and malware scans.

Wordfence Security Privacy Policy

All credit card transactions are processed externally using PCI compliant payment gateways and are not stored or processed on our servers. View their Privacy Policies here:

Paypal Privacy Policy
Stripe Privacy Policy
Square Up Privacy Policy

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Do we use ‘cookies’?

Yes.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.

They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

When you first access this site, a banner will appear at the top indicating that cookies are used. You may accept or reject the use of cookies. The default is acceptance.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

We use tracking software provided by Google Analytics to track visitor usage. This software saves a cookie to your computer’s hard drive to track and monitor your usage of this website. It does not store, save, or collect your personal information. Read Google’s Privacy Policy.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advanced notice. This does not include website hosting partners, our e-mail provider, and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Please review their specific privacy policies before entering any PII.

Nonetheless, we do seek to protect the integrity of our site and welcome any feedback about these third-party sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We may use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
  • You will be notified of any Privacy Policy changes on our Privacy Policy Page
  • You can change your personal information by emailing us or by logging in to your account

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

How to contact the Data Controller:

Donna Doyon, Data Controller
P.O. Box 2311
Biddeford, ME 04005

Updated on 5/24/2018